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About This Event

The 2025 Automotive Finance Canada conference (February 11th, Toronto) will focus on Driving the Future of Auto Finance by tackling the sector’s most pressing issues: fraud, digital transformation, macroeconomic shocks, remarketing, and underwriting. The event will provide attendees with next-generation insights and actionable solutions for adapting to changing consumer behaviour and mitigating operational risk.

The summit is for Senior Executives and decision-makers across the financial and auto ecosystem, including leaders from major Lenders (Banks, Credit Unions, Auto Finance Companies), Insurers, and Fintechs. Professionals in Operations, Risk Management, and Digital Strategy will gain critical intelligence from an executive speaker lineup for strategic planning and forging essential industry partnerships.

Featured Speakers

John Hiscock Ex-SVP, Automotive Finance
Scott Morrison President
Alexandra Goslar Senior Director, Retail Auto Finance
Eric Dillon President
Tim Tremain CEO
Brendan Dineen Vice President of Sales and Marketing
Alain Henry Vice President | CEO
Marc Emmons Vice President, Automotive Finance
Krishnan Mani Head, Financial Services
Liliane Dubois Director Strategic Development
Dan Park CEO
Michael Scotland Vice President, Operations
Zyra Pangilinan Senior Product Manager
Aymie Sullivan SVP Operations
Sheila Tibbo Operational Risk
Steve Malone CEO
J. Raymond O’Kane Ex-VP, Auto Finance
Jonah Larmor Senior Advisor
Kevin Andrews CEO | President
Alfred Apps CEO

Sponsors

Agenda

8:00 - 6:00

8:00 - 8:45

Breakfast Meetup

8:00 - 5:30 Concurrent

Networking Starts Now

Use the Finance Events Network App to setup meetings in the Networking Hall throughout the day. Schedule time in the network hall. Numbers in the app correspond with numbers on the networking area high tops.

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    Sponsored by Netsol

8:50 - 9:00

Setting the Stage

Gary Schwartz sets the stage for the day highlighting key themes.

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    Gary Schwartz

    President | CEO

    Canadian Lenders Association

9:00 - 9:30

Digital Dealers: Financing in the Age of Online Car Sales

The success of digital automotive retail adoption strategies hinges on solving a billion-dollar paradox: how to digitize a journey when $1.5 billion in dealer commissions is tied to traditional analog processes? This session uncovers the friction between consumer demand for e-commerce speed and the legacy incentives that keep financing conversations behind a desk. As car buyers increasingly start their journey online, the industry is witnessing a breakdown where digital leads often vanish into archaic in-store workflows.

Implementing effective digital automotive retail adoption strategies requires a radical rethinking of the lender-dealer partnership. The panel analyzes technical hurdles in digital document collection and real-time credit decisioning that often force customers to repeat steps in person. To improve digital automotive retail adoption strategies, stakeholders must align their KPIs to prioritize transparency and speed, ensuring that virtual consultations and remote signatures actually reduce the time spent in the F&I office. By exploring the shift from commission-heavy models to volume-based digital efficiencies, this discussion provides a technical roadmap for lenders looking to modernize. Ultimately, digital automotive retail adoption strategies are not just about the software; they are about restructuring the financial rewards of the sale to favor the digital consumer.

  • Identification of the primary financial roadblocks preventing a fully digital car-buying experience.
  • Best practices for lenders and dealers to synchronize online pre-qualifications with in-store desking.
  • Technical insights into utilizing e-contracting and AI-driven consultations to increase closing ratios.

Watch this session to learn how to bridge the gap between legacy commission structures and the modern digital marketplace.

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    Justin Jakubiak

    Partner, Litigation | Automotive Law

    Fogler, Rubinoff LLP

    Moderator
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    Scott Morrison

    President

    Nissan Canada Finance

    Speaker
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    Liliane Dubois

    Director Strategic Development

    Santander

    Speaker
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    Dan Park

    CEO

    Clutch

    Speaker
9:30 - 9:45

Clicks to Keys: The Modern Car Buyer’s Journey

Optimizing the modern car buyer journey has become a top priority for automotive leaders as consumer expectations shift toward a seamless online-to-offline experience. With data showing that some buyers now engage in over 900 digital touchpoints before ever stepping into a showroom, the traditional linear sales funnel has officially been replaced by a complex digital ecosystem. By optimizing the modern car buyer journey, dealerships and lenders can meet the high demand for frictionless transactions that allow customers to handle everything from vehicle configuration to financing from their own devices. This session explores how brands are moving beyond basic websites to create integrated environments where digital convenience and physical experience coexist.

The panel emphasizes that optimizing the modern car buyer journey requires a deep commitment to transparency and trust, particularly during the financing stage. As consumers spend more time researching inventory and comparing rates online, the ability to provide accurate pre-qualifications and clear protection product information is essential to prevent drop-offs. Successfully optimizing the modern car buyer journey means aligning the interests of OEMs, dealers, and fintech providers to ensure that the transition from a click to a key is as smooth as possible. By leveraging advanced data analytics and AI-powered tools, the industry is finally able to deliver the hyper-personalized interactions that drive both customer satisfaction and long-term brand loyalty.

  • Strategies for bridging the gap between digital research and the in-person dealership test drive experience.
  • The role of transparent online financing tools in reducing transaction times and improving lead conversion rates.
  • Analysis of evolving consumer behaviors across different demographics and their impact on future dealership models.

Watch the full session video to discover the specific technical and operational shifts necessary for staying competitive in the rapidly changing Canadian automotive market.

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    Sarah Petryna

    Sr. Director, Product

    DealerTrack

    Keynote
9:45 - 10:15

Macro Shocks: Trump Tariffs, Interest Rates & Political Uncertainty ...

The current macroeconomic trends in Canadian automotive are being reshaped by a perfect storm of U.S. trade tariffs, shifting interest rates, and the 2026 CUSMA review. As lenders and dealers grapple with 25 percent levies on non-USMCA content, this session explores how these macroeconomic trends in Canadian automotive are directly impacting inventory costs and consumer purchasing power. With vehicle prices rising and EV mandates being recalibrated under the new federal auto strategy, the industry must pivot from reactive troubleshooting to long-term resilience.

This panel provides a deep dive into how macroeconomic trends in Canadian automotive influence delinquency rates among subprime borrowers and the overall availability of new supply. Experts discuss the tactical shift toward domestic manufacturing support and the implications of the newly launched EV Affordability Program. Understanding macroeconomic trends in Canadian automotive is no longer just for economists; it is a fundamental requirement for risk managers trying to navigate a market where used vehicle values are artificially heightened by trade-induced constraints. By analyzing the intersection of political uncertainty and fiscal policy, this discussion outlines how to protect margins while maintaining competitive lending rates. Mastering these macroeconomic trends in Canadian automotive will ensure your business is positioned to capitalize on the 2026 economic transition rather than being sidelined by market volatility.

  • Impact of U.S. trade tariffs and the CUSMA review on North American supply chains.
  • Strategies for managing portfolio risk amidst rising delinquency rates and high inflation.
  • Navigation of the 2026 federal auto strategy and its effect on EV sales mandates.

Watch the full panel discussion to gain the strategic foresight needed to lead your organization through these turbulent economic waters.

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    Alfred Apps

    CEO

    Braxted Group

    Moderator
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    John Hiscock

    Ex-SVP, Automotive Finance

    Scotiabank

    Speaker
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    Tim Tremain

    CEO

    North Lake

    Speaker
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    Eric Dillon

    President

    General Bank of Canada

    Speaker
10:15 - 11:00

Schmooze Break

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    Sponsored by Inovatec

11:00 - 11:30

Fraud: ’24 Learnings | ’25 Solutions

The risk landscape is shifting rapidly, making it essential to understand the latest fraud trends in Canadian automotive finance to protect your portfolio. As we transition through 2025, lenders are facing increasingly sophisticated synthetic identity schemes and organized crime rings targeting high-value assets. This session brings together industry veterans to dissect how these fraud trends in Canadian automotive finance are evolving alongside new digital application methods.

Beyond simple identity theft, the panel dives into the critical updates regarding Anti-Money Laundering (AML) regulations that now specifically impact the auto and equipment sectors. Staying ahead of fraud trends in Canadian automotive finance requires more than just intuition; it demands a robust integration of AI-driven verification tools and real-time data sharing across the industry. By analyzing the trajectory of fraud trends in Canadian automotive finance, this discussion provides a roadmap for implementing risk mitigation strategies that do not compromise the speed of the customer experience. Participants will gain a technical understanding of the regulatory landscape and the practical steps needed to ensure compliance while remaining vigilant against emerging financial crimes.

  • Strategies for identifying and preventing synthetic identity fraud in digital lending.
  • Analysis of new AML regulatory requirements for the Canadian equipment and auto sectors.
  • Implementation of advanced technology to mitigate evolving financial crime risks.

Watch the full panel discussion now to fortify your lending operations against the most pressing threats in the market today.

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    Carl Davies

    Head of Fraud & Identity

    Equifax

    Moderator
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    Jennifer Arnold

    CEO

    Minerva

    Speaker
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    Victoria Bowes

    Detective Constable

    Halton Regional Police

    Speaker
11:30 - 12:00

Revving Up Coverage: OEMs and Embedded Insurance

The potential for integrating embedded insurance in automotive finance has reached a critical tipping point as original equipment manufacturers (OEMs) and lenders seek new ways to capture value throughout the vehicle lifecycle. Industry data highlights a striking insight: while traditional insurance models are often fragmented, nearly 92 percent of customers would consider purchasing coverage directly from a trusted automotive brand if offered at the point of sale. By integrating embedded insurance in automotive finance, organizations are not just adding a product; they are evolving into comprehensive mobility providers that address the total cost of ownership in a single, digital-first transaction.

This fireside discussion delves into the technical hurdles of integrating embedded insurance in automotive finance, particularly within the regulatory landscape of North America compared to rapidly adopting global markets. The panel explores how telematics and real-time vehicle data are the engines behind this shift, allowing for personalized pricing and enhanced risk management that static policies cannot match. When integrating embedded insurance in automotive finance, lenders can also see a significant lift in F&I gross profit, as the convenience of a one-stop-shop reduces consumer friction and builds long-term brand stickiness. As we look toward 2026, the strategy of integrating embedded insurance in automotive finance will become the baseline for meeting the expectations of younger, tech-savvy demographics who prioritize seamless, transparent buying journeys.

  • Analysis of the 2025 Embedded Insurance Report and its implications for OEM value propositions and risk management.
  • Strategies for leveraging real-time telematics data to drive hyper-personalized insurance pricing and fraud prevention.
  • Practical advice on navigating regulatory barriers and building strong, non-transactional partnerships between lenders and insurers.

Watch the full fireside chat to learn how to capitalize on this promising frontier and redefine your organization’s role in the automotive value chain.

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    Bethan Moorcraft

    Founder

    Moorcraft Media

    Moderator
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    Steven Phillips

    EVP, Emerging and Adjacent Business Models

    Co-operators

    Speaker
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    Jonathan Weir

    P&C Insurance lead

    KPMG

    Speaker
12:00 - 1:00

Network Lunch

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    Sponsored by Co-operators

1:00 - 1:30

Identity-first Lending: Who is behind the wheel?

Implementing identity-first lending in automotive finance has shifted from a digital luxury to a foundational requirement for Canadian dealerships facing a surge in sophisticated fraud. While traditional models often delay verification until the funding stage, this proactive approach ensures an applicant’s legitimacy at the very first point of contact. By prioritizing identity-first lending in automotive finance, one dealership group featured in this session managed to reduce fraud-related chargebacks by 350,000 dollars in a single year, effectively lowering successful fraud attempts to nearly zero. This session explores how moving identity verification to the front of the consumer journey protects lender confidence and prevents high-value assets from being handed over to fraudsters using synthetic or stolen credentials.

The panel discusses the technical transition from legacy paper-based checks to modern identity verification protocols that mirror biometric security used in global banking. Leaders in the space emphasize that identity-first lending in automotive finance is not just about security but also about streamlining the overall loan process for the majority of honest consumers. By integrating these tools early, lenders can automate routine approvals and focus their manual reviews on high-risk anomalies. Furthermore, the discussion addresses the perceived friction of these systems, noting that customers are already accustomed to Face ID and digital signatures, making identity-first lending in automotive finance a natural and trusted evolution for the car-buying experience.

  • Critical strategies for implementing upfront identity verification to block synthetic identity theft and credit application fraud before vehicles leave the lot.
  • Real-world success stories demonstrating how strict identity protocols can eliminate hundreds of thousands of dollars in annual losses and chargebacks.
  • Methods for overcoming dealership resistance by highlighting how automated verification frees sales teams to focus on customer relationships rather than manual document review.

Watch the full panel discussion to discover how your organization can build a more resilient and fraud-proof lending ecosystem through these innovative identity management practices.

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    Anne-Marie Kelly

    Head of Fraud

    Paays

    Moderator
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    Zyra Pangilinan

    Senior Product Manager

    RBC

    Speaker
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    Kevin Andrews

    CEO | President

    AUTO|ONE Group

    Speaker
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    Jonah Larmor

    Senior Advisor

    Pioneer Auto Group

    Speaker
1:30 - 2:00

Auto Finance 2.0: Is the Pie Big Enough For All?

The future of automotive finance intermediaries is currently at a critical crossroads as digital-first fintechs challenge the long-standing dominance of big banks and traditional dealership models. This session investigates the friction between legacy indirect lending and the rapid rise of direct-to-consumer platforms that promise a more transparent car-buying journey. As consumer expectations shift toward instant approvals and personalized rates, the role of the middleman is being scrutinized like never before.

While big banks possess the scale and capital to endure market shifts, many are questioning if the future of automotive finance intermediaries can survive the agility and technical superiority of fintech disruptors. The panel explores whether the industry is witnessing a total displacement of the traditional broker or if a new hybrid model of collaboration will emerge. To secure the future of automotive finance intermediaries, legacy institutions must decide whether to build their own direct channels or integrate deeply with the technology providers currently unbundling their services. Technical insights from this session highlight how data-driven underwriting and mobile-first interfaces are redefining the value proposition for every player in the lending ecosystem. Ultimately, the future of automotive finance intermediaries depends on their ability to adapt to a landscape where the customer, not the institution, dictates the speed of the transaction.

  • The competitive advantages of direct-to-consumer fintech models versus legacy bank systems.
  • Strategies for traditional lenders to maintain relevance through digital transformation and API integration.
  • Forecasts on market capacity for both intermediary-led and direct sales channels through 2026.

Watch the full panel discussion to understand how your organization can navigate the evolving landscape of vehicle lending and consumer credit.

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    J. Raymond O’Kane

    Ex-VP, Auto Finance

    BMO

    Moderator
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    Marcos Lopez

    CEO

    Credit App

    Speaker
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    Alain Henry

    Vice President | CEO

    Scotia Dealer Advantage Inc.

    Speaker
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    Aymie Sullivan

    SVP Operations

    CanCap Group

    Speaker
2:00 - 2:30

Afternoon Schmooze

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    Sponsored by EBlock

2:30 - 3:00

On the Auction Block: The Remarketing Dilemma

Maximizing vehicle asset recovery values has become a significant challenge for lenders as the Canadian remarketing landscape shifts toward a digital-first hybrid model. While traditional physical auctions were once the standard for liquidated collateral, the current market faces unique headwinds including stretched bailiff resources and significant auction house consolidation. By focusing on maximizing vehicle asset recovery values, finance professionals can navigate these bottlenecks and identify new opportunities within online platforms and peer-to-peer applications. This session provides a critical look at how the 2021 valuation bubble is now impacting current recovery rates and why a one-size-fits-all approach to remarketing is no longer a viable strategy for portfolio health.

The panel emphasizes that maximizing vehicle asset recovery values requires a strategic move toward multi-channel selling and faster decisioning cycles. Industry experts discuss how transparency and detailed vehicle condition reports act as catalysts for higher bids, whether an asset is sold through a digital portal or a physical lane. To continue maximizing vehicle asset recovery values in this climate, lenders must align their pricing expectations with real-time market data rather than legacy benchmarks. The discussion further explores the rise of direct-to-consumer sales and how diversifying remarketing channels can reduce depreciation costs by moving inventory more rapidly through the supply chain.

  • Implementation of multi-channel remarketing strategies to increase buyer competition and liquidity across diverse platforms.
  • The impact of auction market consolidation on processing times and the importance of relationship management with service providers.
  • Techniques for leveraging digital inspections and transparent reporting to build buyer confidence and secure higher returns on repossessed assets.

Watch the full panel discussion to understand the evolving paradigms of asset recovery and how to adapt your remarketing strategy for the years ahead.

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    Brendan Dineen

    Vice President of Sales and Marketing

    iA Auto Finance

    Moderator
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    Matt Rispin

    Vice-President Wholesale & Public Auctions

    North Toronto Auction

    Speaker
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    Bryan McIntyre

    Director, Commercial Sales

    EBlock

    Speaker
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    Mark Pavan

    President

    Wholesale Express

    Speaker
3:00 - 3:30

Underwriting Automotive: Risk and Decisioning

Automating auto loan credit decisioning has become the critical throughline for modern lenders seeking to maintain portfolio health in an increasingly volatile market. While traditional underwriting relied on manual reviews that often felt like a paper-based and painful hurdle, the industry is now shifting toward a principles-based digital reality. By automating auto loan credit decisioning, financial institutions can move beyond basic credit scores and leverage predictive analytics to assess risk with unprecedented precision. This session explores how the automotive sector is adopting these advanced technologies to transform the purchase journey from a series of delays into a seamless, real-time approval process.

The panel of industry leaders highlights that the success of automating auto loan credit decisioning depends on the integration of diverse data sets and machine learning models. As lenders face the challenge of balancing profitability with fair consumer outcomes, the transition toward automating auto loan credit decisioning allows for a more inclusive assessment of creditworthiness, particularly for thin-file applicants. The discussion dives into the technical infrastructure required for this evolution, emphasizing that the goal of automating auto loan credit decisioning is not to replace human judgment but to empower underwriters with deeper, actionable insights. By streamlining these complex workflows, organizations can reduce friction at the point of sale and deliver the speed and transparency that today’s tech-savvy car buyers expect.

  • Implementation of AI and machine learning to replace manual risk assessment and improve decisioning accuracy.
  • Strategies for using alternative data to enhance financial inclusivity and reach underserved borrower segments.
  • Best practices for maintaining regulatory compliance and transparency while scaling automated lending operations.

Watch the full panel discussion to learn how your organization can leverage these innovative approaches to modernize your automotive underwriting and drive sustainable growth.

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    Bob Metodiev

    Head of Business Development

    Inovatec

    Moderator
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    Evan Chrapko

    CEO | Founder

    Trust Science

    Speaker
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    Michael Scotland

    Vice President, Operations

    Eden Park

    Speaker
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    Sheila Tibbo

    Operational Risk

    Hyundai

    Speaker
3:30 - 5:00

Can I buy you a drink?

Details

Date

February 11th, 2025

Time

8:00 AM - 6:00 PM

Venue

International AutoShow Metro Toronto Convention Centre, South Building, 255 Front St W, Toronto, Ontario