As more of the shopping journey moves online, lenders and dealers are racing to deliver F&I flows that feel seamless to consumers but still satisfy underwriting, fraud and compliance teams. This session focuses on real-world omnichannel journeys that actually get adopted in stores: pre-qualification, digital document collection, e-sign, protection products and post-sale servicing. Learn what’s working, what isn’t, and how lenders, platforms and dealer groups can better align incentives and KPIs.
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Digital F&I: Omnichannel Journeys Dealers Actually Use
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February 10, 2026