RetailX 2019

Changing Face of Checkout

This panel highlights ways to develop a successful relationship with next-gen shoppers at checkout, including GenX and Millennials. Takeaways include: • Key insights on GenX and Millennial shopping behavior; • How to mitigate abandonment at checkout; and • Strategies to optimize checkout leveraging modern financing methods. Panel: • Gary Schwartz, President of the Canadian Lenders Association • Chris Faught, VP of Omnichannel at Affirm • Lindy Crea, Head of U.S. Partnerships at Klarna